Kirby

Empowering progress for the Kirby Group

Kirby is a leading provider of high-value, multidisciplinary engineering services. With 600+ highly skilled employees and seven offices across Ireland, the UK and Europe, Kirby is trusted by a prestigious international client base including Analog Devices, Dell, GSK Pharmaceuticals and Ericsson to deliver full-service engineering and installation solutions.

 Profile

  • Client: Kirby
  • Size: 600+ employees
  • Client Since: 2011
  • Main Services we provide:
    • IT Consultancy
    • IT Support
    • 24/7 Monitoring
  • Key Projects:
    • Core IT infrastructure upgrade
    • Cloud back-up solution
    • Disaster recovery solution
Action Point continue to help steer our IT planning and decision making, they provide us with high level IT support, they monitor our entire IT set-up 24/7 and service and upgrade our IT hardware and software as needed. Adrian Harte, IT Manager, Kirby

Our Story

Adrian Harte, IT Manager, Kirby Group, outlines how Action Point have helped make them stronger, more efficient and more progressive:

A roadmap for progress

When you’re trusted to plan and deliver cutting edge solutions for Fortune 500 companies you need to be sure your IT will support you every step of the way. So technology is fundamental to what we do, it empowers everything in our business.

A few years ago we saw that to help drive our business and services forward we needed to take a giant step up in terms of our IT infrastructure, systems and support. We met with a variety of service providers and also had direct discussions with the likes of Dell and HP. Action Point’s passion, expertise, precision and capability stood out so we decided to task them with auditing our entire IT set-up and producing a roadmap for progress.

Progressive projects and full support

Several key projects were identified and together with the Action Point team we very successfully worked our way through those over the following months.

Today Action Point continue to help steer our IT planning and decision making, they provide us with high level IT support and they monitor our entire IT set-up 24/7 and service and upgrade our IT infrastructure hardware and software as needed.

Right for Kirby

We really like how Action Point operate. No matter the challenge they take a step back, have a good look, carefully consider, come up with a smart, clear plan and then execute with a military like precision. Their focus is always on what is exactly right for Kirby, as opposed to what might yield a bigger sale for Action Point. So they are great to collaborate with and we trust them implicitly.

Stronger, more efficient and more progressive

Action Point have made a significant contribution to our business, we are stronger, more efficient and more progressive thanks to their commitment, expertise and team. They have played a significant part in helping us get to where we are today.

Adrian Harte, IT Manager, Kirby