Insurance Industry Custom Software That Will Elevate Your Customer Experience

We are living in a world where all possible resources for daily tasks and admin are accessible online.  We expect instantaneous results and solutions made available through easy-to-use mediums.

The big players within the Insurance Industry are constantly aiming for a ‘better than just good enough’ approach when it comes to providing online services for customers.  Employing bespoke software and digital resources to gain competitive advantage will put those who embrace technological change in a league of their own.

Creating the most dynamic, efficient and tailored online experience for customers, while striving for 100% uptime, is key to staying ahead of the competition.

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Through the development of full motor quote, ActionPoint enabled Chill to generate quotes faster, vastly improving both operational efficiency and customer experience as a result. The later development of ‘save and retrieve’ was a huge commercial success and underpinned the huge strategic importance of application modernisation.

John Riordan,
CIO,
Chill Insurance
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 Secure, Compliant, Robust Software

As an ISO – 27001 certified company, we take a Security-First approach to developing your software ensuring the highest information security standards are core to your new application.


 Customer Portal Development

Improve your customer experience with a modernised, effective and responsive online portal for your clients.


 Contact Centre Automation

Reduce tedious and inefficient call centre time for your customers by including innovative digital engagements so your customers self-serve with the help of features like automated renewal prompts. Explore chat-bots, smart forms and quote automation.


 New Product/ Service Development

Expand your new value proposition and bring ideas to life with the help of ActionPoint’s experienced Digital Transformation team.


Our Approach

ActionPoint’s secret lies in the process. Working closely with you, we guide you through the ideation phase and help you build a structured software development plan. Throughout the entire process we maintain clear channels of communication, with ongoing testing and report documentation. We take your initial concept from R&D to prototype through to deployment of the finished product. We help steer a path that minimises your risks and maximises your return.

Software Development Approach

If you are looking to innovate, you are in the right place!

Assessing different ways of developing custom software can be complex. We are here to help. Request a callback and one of our team can help you find clarity and a solution that's right for you.

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