IT Support and Services Designed for Growing SMBs

Award-Winning IT Solutions for Small and Medium-Sized Business

Every organisation knows the important role that technology plays in business. For small and medium-sized businesses however, having a dedicated IT team in-house can be unrealistic. Without proper IT resources, productivity is affected, remote connectivity is unreliable and there are major cybersecurity risks. With Complete SMB from ActionPoint, your team can enjoy a comprehensive support, security and maintenance package. The integration of ActionPoint’s award-winning IT solutions bolsters your resources, allowing your organisation to reach its true potential.

Following the success of a large software project, we knew ActionPoint was a company with the highest technical and ethical standards. They have been our IT partner for the past 7 years and their commitment and dedication to excellence is second to none. As a firm always looking to the future, we need a partner that shares our vision and ActionPoint is exactly that.

James Pierse,
IT Manager at Pierse Fitzgibbon Solicitors

A move to the cloud has helped MPCC to transform its Credit Union and improve customer experience. READ MORE
A growing customer base fueled by expansion meant that a rethink in IT strategy was required for the team at St.Francis’ Credit Union. READ MORE

"We wanted a strategic IT partner that could tell us what we needed, when we need it and where we need to invest. Building that type of relationship with ActionPoint, for us, has been the most important thing.”

Stephen Keogh, Managing Partner
Sellors Solicitors
Read Story Sellors Solicitors Logo - IT Partner - ActionPoint

Complete SMB Services


Without a dedicated IT support network, many SMBs are open to cybersecurity threats. This is even more significant in modern, growing business, with larger amounts of data being processed and a more fluid workplace. ActionPoint recommends a multipronged approach to security, incorporating awareness, education, technology and tools.

Services include:

  • Antivirus Protection
  • Firewall as a Service (FWaaS)
  • Microsoft Security Patching
  • Incident Management (Senior Engineers Managing High Impact Incidents)


With ActionPoint’s service desk it is possible for you to lean on the support of an experienced IT team. ActionPoint’s service desk is made up of local, certified and highly experienced engineers. ActionPoint’s support network is on hand to rapidly assess any issues that may arise, using a suite of best in class tools and software.

 Infrastructure Management

Our highly certified team of engineers, IT architects and project managers work with you to ensure that your IT infrastructure is operating at its optimum level.

Services include:

  • Preventative Maintenance Checks
  • Backup Monitoring
  • Standard Reporting
  • 24/7 Monitoring and Alerting


IT mobility has created a more positive work-life balance, changing the traditional view of the workplace. However, it has also brought new challenges. Working closely with our partners Microsoft and Sophos, we help you set your mobile strategy and seamlessly integrate it into your business.

Services include:

  • Integration of Microsoft Office 365, SkyKick and SharePoint
  • Mobile Device Management
  • Device Encryption

 Business Continuity

Every organisation, no matter what size, needs to have a business continuity plan in place. When the unexpected occurs, you need to know that you are protected. Our BUaaS (Backup as a Service), backup monitoring and incident management services help to reduce the loss of crucial data, while reducing the time needed to get your business back up and running.

How we work

Is Complete SMB Right for You?

At ActionPoint, we believe IT is a strategic enabler for your business and want to work with organisations that share the same view. Are you a growth-orientated SMB currently without a dedicated IT support network? Are you ready to embrace technology and work with an industry leading IT partner? It might be time to consider Complete SMB from ActionPoint.

Choose Your Complete SMB Plan

Complete SMB from ActionPoint comes with a Core support package, after this, customers pick can custom build the IT package that best supports the business through our IT a la carte menu. Speak to one of our team who will assess the challenges facing your company, your strategic goals and IT needs. We can then advise you on the package best suited to your organisation.

90 Day No Obligation Cancellation

At ActionPoint, we have over a decade’s experience delivering award-winning IT Solutions to SMBs. Our team have helped dozens of SMBs from the early stages right to scaling enterprises. We are so confident in the value of our offering that all Complete SMB packages come with a 90-day no obligation cancellation policy.

Ready to Get Started?

For SMBs, an ineffective IT strategy can be problematic. Oftentimes, business is simply not being conducted at an optimal level. This affects productivity and growth potential. Complete SMB provides the ultimate solution. Start your own digital revolution today with the help of an award-winning and reliable IT partner.


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